About Us

Goodwill, Goodwork, Goodjobs


Goodwill’s mission is to provide employment services to individuals with a disability or disadvantaging conditions to achieve their highest level of personal, social and economic independence.

  • Founded in 1902 by Edgar Helms, a Boston Methodist minister.
  • He gathered discarded items (household, clothing) from his friends.
  • Helms hired people in need to fix donated items for resale; these were people considered unemployable because of mental and physical conditions.
  • Helms believed strongly in jobs as a way to help people out of poverty; the Goodwill motto: “A hand up, not a handout” was coined and serves as a core value of Goodwill ever since.
  • Goodwill represents the first model of urban outreach ministry and social innovation, as relevant today as when it was founded more than 100 years ago.

National Impact

  • Per Forbes recent data, Goodwill as a whole rank among top 5 largest nonprofits in U.S.
  • More than 6.7 million people helped through employment and training programs.
  • More than 1.09 million People served by local Goodwills, 300 people per day.
  • In 2020, 126,938 people were placed into jobs in the U.S. with help from their local Goodwill.
  • 105,000 individuals employed by Goodwill.
  • More than $4.8 billion in total revenues generated annually by Goodwill organizations.
  • 156 Goodwill territories in the U.S. and Canada; all territories are autonomous, governed by a separate board, CEO, and staff.

Ohio Impact

  • EHOS Goodwill is one of 16 Goodwill territories in Ohio.
  • Ohio Goodwills provided jobs and job training to more than 62,000 residents, while placing more than 3,000 individuals into competitive jobs with employers other than Goodwill.
  • The direct economic impact from payroll costs and benefits of employees in the 16 Ohio Goodwill territories exceeded $175 million.

Local Impact

  • Goodwill Industries of Erie, Huron, Ottawa and Sandusky Counties EHOS was established as its own territory in 1973 (originally part of Toledo Goodwill).
  • We employ roughly 470 individuals, nearly 70% are classified as disabled or disadvantaged.
  • We operate four diverse business divisions: Workforce Development, Retail Operations, Manufacturing and Recycling, generating $11M in 2015.
  • EHOS Goodwill directs 94 cents of every dollar to mission services. This puts us in the top 1% of all Goodwill territories.

Workforce Development

  • Our region ranks high in unemployment in Ohio and nationally. Four out of five persons with a disability is out of the workforce, which makes our mission all the more important.
  • Our constituents face physical and intellectual challenges such as mental illness, dexterity impairments, mobility impairments, learning disabilities and visual impairments.
  • Our constituents experience disadvantaging conditions or employment barriers; they are ex-offenders, dislocated workers, welfare and food-stamp recipients, at risk youth or individuals with no significant work history or low educational attainment.
  • We provided more than 31,039 employment and job training services to 2,170 area residents in 2015.

Retail Operations

  • We operate 8 stores with more than a total of 130 employees in Bellevue, Fremont, Huron, Norwalk, Port Clinton, Willard and Sandusky, where we have 2 stores, including the Goodwill Dollar Store.
  • Stores provide more than half of our revenue: 63% in 2015.
  •  In 2015, 449,283 customers and 121,013 donors visited our Goodwill stores.
  • Public perception is often that we should give away our donations for free; most people know we operate stores but don’t know that stores provide revenue for training and employment services for the disabled and disadvantaged .
  • Donations are “Goodwill Gold” – our form of currency — 4 bags of donations translates into 1 job for 1 person for 1 day at Goodwill.


  • We run four manufacturing facilities in Bellevue, Fremont, Port Clinton and Sandusky
  • Manufacturing accounts for 20% of our annual revenue; on-time shipping for more than 22 million components in 2015.
  • Nationally, we are the 2nd smallest Goodwill in terms of number of households, but we rank in the top 20 among Goodwills in our manufacturing income.
  • We employ more people in manufacturing jobs than 40 other Goodwills in North America.
  • Our Manufacturing Division employs more than 170 full and part-time employees.
  • Fremont primarily fills Whirlpool contracts; we have earned “preferred supplier” status; assembled 19+ million components in 2015.
  • Sandusky Plant primarily fills Ventra contracts; assembles about 9 million components annually.
  • Our newest Manufacturing location is located in Bellevue and opened in 2015.
  • Port Clinton is a Day Habilitation facility, as is Sandusky, which offers a structured environment for teaching recipients job and life skills while earning a paycheck.


  • In 2015 we diverted 5.4 million pounds of potential waste from the landfill.
  • We recycle books, hats, shoes, purses, belts, clothing, computers and metal.
  • Through our recycling partnership with Dell Computers, we recycle more than 200K lbs. annually.
  • Reuse, Re-purpose and Recycle!